RE/MAX Grand III Associate Steven Matzen knows a thing or two about buying and selling homes. He has only been in the real estate business for two years but his past experience as a Chief Warrant Officer 3 (CW3) in the U.S. Army, surprisingly, gave him a notable amount of knowledge about real estate.
“Traveling with the service I had a lot of experience with realtors,” Matzen said. “We had some terrible experiences along the way and I learned a lot from those experiences.”
Through Matzen’s 20 years of service, he traveled the world, with various deployments to Iraq, Afghanistan and Korea, and also the country with his different station assignments in Hawaii, Arizona and Texas.
Specifically, Matzen served as an electronic technician warrant officer in Operation Enduring Freedom and Operation Iraqi Freedom. He also served in a White House communications agency role within the Army where he provided communications for the president, vice president and first lady for eight years.
After retiring from the Army, he and his wife decided to retire to Katy to be close to his wife’s family and to start a second career. Matzen worked in the oil industry for four and half years as an offshore electronic technician, but decided he wanted another career change.
“I had met a really good realtor during our move to Houston who was actually one of my wife’s friends,” Matzen said. “I liked what I saw in her and thought I could have a career in real estate like her too.”
Matzen then started taking classes to get his real estate license while still working offshore. He went through Champions School of Real Estate® and then reached out to several real estate brokers to start his career with. He quickly found RE/MAX Grand III with Matt Rembert was the place for him.
“I really wanted to serve the West Houston area as well,” Matzen said. “Particularly, the families of Fulshear and Katy.”
Since his start in December of 2015, Matzen has been helping families of West Houston buy and sell their homes, with an exceptional level of customer service and more importantly trust.
“I want my clients to know they can trust me with their buying or selling process,” Matzen said. “No matter what side of the transaction they are on, I will be there for them from start to finish. I am not about just making the sale and getting people into any home. I truly want what is best for my clients.”
From his own past real estate experiences, Matzen knows firsthand how tough it is to find a good realtor who cares about the client and will do what is best for them. Matzen will give his clients his honest opinion about a home and advise them whether or not it is time to walk away.
“I am a tough negotiator for my clients,” Matzen said. “If I see that my client is being taken advantage of I will tell them and help them move on to the next opportunity. I don’t want them to walk into something that isn’t good for them.”
Matzen truly puts his clients first. He is there to walk his clients through the buying or selling process and answer any questions or concerns. He is also widely available for his clients to show homes, as they need to see them.
“My customer service is very personable,” Matzen said. “I want my clients to feel comfortable and make the buying or selling process as smooth as possible for them.”
One of the biggest guiding forces in Matzen’s life has been his faith. This shines through in his career as a realtor as well. In everything Matzen does he tries to bring honor and glory to God, from the way he does business to the way he has raised his family.
“My number one heart and passion is for God, and to serve God in my life and in my work,” Matzen said.
Matzen is an active member of Second Baptist Church – 1463 where he sings in the choir. He also volunteers with the Katy Independent School District as a mentor for Partners in Education.
“I really enjoy volunteering and working with the community,” Matzen said. “I am grateful that my job is flexible and allows me to volunteer.”
Additionally, in his spare time Matzen enjoys spending time with his family, going saltwater fishing and working on handyman projects. Over the past two years, Matzen has enjoyed meeting the people of West Houston and serving them as a trustworthy realtor.
“It is a joy to know the work I am doing is assisting or helping someone during such life-changing event like buying or selling a home,” Matzen said. “I look forward to serving even more people in the community through my work.”
To contact Mazten about buying or selling a home, call 832-350-1600 to speak with him directly or email him at stevenmatzen@remax.net. It is sure to be an exceptional experience full of trust and honesty.