Nowadays, reviews are everything. They can make or break a business, and in the case of Greatwood Collision Center, their experienced automotive team service has led to fantastic reviews.
That’s good news for this business, which prides itself on providing an exceptional customer experience for everyone who walks through the door. Many clients are coming from an accident or other unpleasant experience and they are seeking professionalism, efficiency, and honesty. They look for an automotive company that can work with their insurance company directly and restore their car to its pre-accident condition.
General Manager Chris Hillsman has been with Greatwood Collision Repair for two years and takes his responsibilities very seriously. He knows that customers can go anywhere, but choose Greatwood because of its reputation and positive online reviews. “The consumer, the insurance claimant, has the right of choice for repair facilities,” Hillsman explained. “We are one of the best on the market. A lot of insurance companies steer toward large conglomerates, but we care about our local community and believe in quality and extra customer service. Our work quality is exceptional and we always serve the customer first. We ensure that every vehicle is repaired to pre-loss condition, and we don’t take shortcuts.”
Greatwood Collision can handle just about any service, including collision repair, auto dent repair, automotive paint, glass and windshield repair, bumper/fender repair, auto frame repair, hail damage body work, interior and upholstery, mechanical repair, and detailing. All of the work is done in their 11,000 square foot facility on Crabb River Road in Sugar Land, and they offer a lifetime warranty on all repairs. Hillsman attributes their high quality to a team of body men and painters with over 30 years’ experience in the field.
In addition, the automotive center works hard to minimize a client’s involvement in the process while keeping the client abreast of the process and status. They work directly with the insurance company so the customer doesn’t have to get bogged down in paperwork, and they provide additional services such as arranging for car rental services. “The integral parts of our business are safety first, quality, and delivering excellent customer service,” Hillsman said.
The company also gives back to the community that supports them by sponsoring basketball and swim teams and being a member of the George Ranch Booster Club.
If you’d like to check out Greatwood Collision Center, be sure to mention this article for $10 off a car wash. Get to know this business so if you find yourself in an automotive bind, you know exactly where to go for quality service.